The right door
Reach the team that can actually help
SSales & new accountsGet set up, compare hardware, or run a free AI analysis of your current statement.Talk to sales →HMerchant supportHelp with your terminal, payouts, or account — for existing Blackstone merchants.Get support →DPartners & developersISO partnerships, bank programs, and bmsPay gateway integration questions.Explore developer docs →
Headquarters
Born in Miami, serving merchants everywhere
25+ years of payments expertise from the heart of Coconut Grove — serving the US, Puerto Rico, and the US Virgin Islands.
Blackstone Merchant Services, Inc.2620 SW 27th Avenue, 2nd Floor
Miami, FL 33133Mon–Fri, 9:00am – 6:00pm ETGet directions →
Miami, FL 33133Mon–Fri, 9:00am – 6:00pm ETGet directions →
Before you call
Quick answers
The things merchants ask us first.