Clover Video Support

New to Clover? Learn how to set up your Clover hardware and software. And hit the ground running. Clover has produced the following videos that assist merchants with various set up features and functionalities. More videos will be posted by Clover as they are produced. Please bookmark and check this sectoin periodically for new videos.

Set up your business information:

Enter your business information for the Clover system to use.

Set up your full-service restaurant:

Watch the video below to see how. Click Learn More for step-by-step instructions.

Set up your quick-serve restaurant:

Watch the video below to see how. Click Learn More for step-by-step instructions..

Set up your retail shop:

Watch the video below to see how. Click Learn More for step-by-step instructions.

Set up multiple devices:

If you have multiple devices, adding device names helps distinguish them from one another, for example, a fast food restaurant with two Clover Stations might name one Counter and the other Drive-Thru. Click Learn More for step-by-step instructions.

Set up reporting options:

Set your reporting time to align with your business hours. The default start time is 12:00 AM and spans a 24-hour period.You can use settings on the Web Dashboard to set up reporting. Watch the video below to see how. Click Learn More for step-by-step instructions.

Fire an order to an order printer:

When you fire an order to an order printer, every item on the order receipt will display the word Printed on the Clover Dining app sidebar. Click Learn More for step-by-step instructions.

Enable the pre-auth feature:

You can use the pre-auth feature to check if a customer’s payment card has enough funds to pay for an order. The card information is saved and used at time of payment. Click Learn More for step-by-step instructions.

Set up roles and permissions:

When creating an employee profile, you need to assign an employee role. Roles have a set of permissions assigned, which determine what employees can or can’t do on your Clover device. Click Learn More for step-by-step instructions.

Set up your full-service restaurant:

After you set up your Clover devices and accessories, continue by setting up your business to use them. Watch the video below to see how. Click Learn More for step-by-step instructions.